Graduate, 5-8 yrs, As AVP Legal and Collection at Financial Service Major, Bengaluru

  • 5 - 8 Years
  • Not Mentioned
  • bengaluru
  • permanent
  • Commerce Graduate
  • Financial_Services

    Rev. No: HR/20141030/01

    Date:  30th October 2014

    Doc. No: VIS23

    Defined By: Sankar Sastri

    Basic Information

    Job Role

    Legal and Collection






    Corporate Office - Bangalore

    Organizational Relationships

    Position reporting to

    Collection Head

    No. of Direct Reports


    Job Purpose

    • To drive the legal cases/action for delinquent customers with help of collection team and branch team
    • To ensure recovery happens with help of legal tools for delinquent customers

    Key Responsibilities

    Managerial Responsibilities

    • Manage the team responsible for legal recourse to recover from delinquent customers
    • Manage the local advocates for quick action on given cases

    Functional Responsibilities

    • Responsible to manage all legal and delinquency related action like sending demand notice, LRN, arbitration, Lok Adalat, Civil Suits.
    • Adhere to agreed TAT for initiating action
    • Support collection team and branch team to recover from NPA cases
    • Ensuring advocates and arbitrators are appointed as per process

    Job Requirements


    Minimum Graduation. Degree in law is preferable but not essential


    5-8years’ experience required in Financial services preferably NBFCs/Banks dealing with Legal cases/Arbitration. Experience of recovery from hard bucket is essential

    Functional Competencies

    Role requires 10-12 days of travel legal and collection related actions on ground

    Proficiency in MS Office (Word, PowerPoint, Excel)

    Basic Accounting Skills

    Behavioral Competencies

    Good writing and speaking ability in English. Knowledge of Hindi ( speaking) is also essential. Knowledge of another Indian language would be preferable ( not essential)

    Good communication skills especially to deal with local advocates/court officials/police and also difficult customers 

    Ability to work with minimal direction. Self-starter

    Ability to prioritize, multi-task, delegate, and proactively resolve problems

    Key Interactions


    Nature or purpose of interaction

    Collection and Branch Team

    Functional requirements and discussions collections

    IT and Ops team

    Work related collections


    Nature or purpose of interaction

    Advocates/Police/Court officials/Arbitrators

    Specific work related to Legal and collection


Employer Profile :

  • Financial Service Major, bengaluru